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Contact the organisations

HM Revenue & Customs
Complain about HMRC

Valuation Office Agency
Complain about VOA

Stage 1: Department's initial review

If you are unhappy with the service you have received, you may ask for a formal review of your complaint.

What you need to do:

Contact the local office of the department and ask for a review of your complaint.

Stage 1: Department's initial review

Stage 2: Department's internal review

Stage 3: Independent review by the Adjudicator's Office

Stage 4: Final review by the Parliamentary Ombudsman

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